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Menlove Toyota - Awaiting Resolution *           Overall Score      

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Product Selection

Menlove Toyota - Awaiting Resolution

Product Quality


Bountiful, UT 84010
801-295-3481
http://www.menlovetoyota.com

Service

Price

Reasonable Sales Tactics

Problem Resolution

Value

Summary: Awaiting a full review based on the ability to solve a problem with a customer regarding early lease termination.

Full Review

Product Selection 
Decent number of cars, though lacking in good, preowned inventory. This doesn't appear to be their main focus, though.

Product Quality 
Pandora's box - they sell Dodges which are notorious for lack of reliability. They're also a Toyota dealer, though, which do well over time.

Service 
Pretty typical of a car-buying experience. The salesmen will tell you anything to butter you up to get you in their cars. Our sales rep was friendly, but we've yet to see just how genuine that is.

Price 
Nothing extraordinary. Same pricing you'll get just about anywhere else on the new vehicles and average BlueBook market values for the used inventory.

Reasonable Sales Tactics 
Nothing too shady seeming, at first. Obviously, their job is to get you in a car. So being friendly is kind of a given and doesn't chalk up to much more than that.

Problem Resolution 
Undetermined. There is an issue with trying to get back out of a lease that hasn't even been processed. It's testing the limits of just how much "the last of the little guys" really does value the individual customer or if that's just a catchy phrase to get into your pocketbook and make off like a bandit.

Value 
There's not really much that makes these guys stand out above any other Toyota or Dodge dealer that I've dealt with in Utah.

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